Let's find out together! Discover if Viral Mark is the perfect fit for your business needs. Schedule a demo with our team, and they will explore your business operations, your goals for using Viral Mark and provide you with an honest evaluation.

Excellent question. Implementing new technology often leaves business owners feeling isolated, but not with us. You'll have comprehensive support across three layers: a 1-to-1 session for Onboarding, a Private Facebook Group and extensive Knowledge Base with Video Tutorial for all modules. We ensure you're fully supported every step of the way!

Viral Mark provides a comprehensive suite of tools designed to streamline your business operations and enhance your marketing efforts. Our platform includes the following features:

Email Marketing
- Campaign Creation: Design eye-catching emails with our drag-and-drop editor.
- Personalization: Customize messages based on customer data and behavior.
- Analytics: Track open rates, click-through rates, and conversions.

SMS Marketing
- Direct Communication: Reach customers instantly via text messages.
- Automation: Schedule messages for promotions, reminders, or alerts.
- Compliance: Adhere to Canadian Anti-Spam Legislation (CASL) guidelines.

Social Media Management
- Multi-Platform Posting: Schedule and publish content on Facebook, Twitter, Instagram, and more.
- Engagement Tracking: Monitor likes, comments, shares, and overall engagement.
- Content Calendar: Plan your social media strategy in advance.

Customer Relationship Management (CRM)
- Contact Management: Store detailed customer information and interaction history.
- Segmentation: Group customers based on demographics, behavior, or preferences.
- Lead Tracking: Manage potential customers through the sales funnel.

Landing Page Builder
- No Coding Required: Create professional landing pages with our intuitive builder.
- Templates: Choose from a variety of customizable templates suited to your industry.
- Conversion Optimization: Incorporate forms, calls-to-action, and A/B testing.

Analytics and Reporting
- Comprehensive Dashboards: Visualize key performance indicators (KPIs) in real-time.
- Custom Reports: Generate reports tailored to your business needs.
- Data Exporting: Export data for further analysis or sharing with stakeholders.

Marketing Automation
- Workflow Automation: Automate repetitive tasks such as follow-up emails and customer onboarding.
- Trigger-Based Actions: Set up actions based on customer behaviors or events.
- Integration: Connect with other tools and platforms to streamline processes.

Lead Generation Tools
- Forms and Pop-ups: Capture leads on your website or landing pages.
- Lead Magnets: Offer downloadable content in exchange for contact information.
- Nurture Campaigns: Develop automated sequences to convert leads into customers.

E-Commerce Integration
- Platform Compatibility: Integrate with Shopify, WooCommerce, Magento, and more.
- Unified Inventory: Sync inventory across online and offline channels.
- Order Fulfillment: Manage orders, shipping, and returns efficiently.

Security and Compliance
- Data Protection: Ensure customer data is secure with advanced encryption.
- Regulatory Compliance: Adherence to PIPEDA and other Canadian data protection laws.
- User Permissions: Control access levels for staff members to enhance security.

Smart Payment Terminal
- Seamless Transactions: Accept payments effortlessly with our advanced smart payment terminals.
- Multiple Payment Methods: Support for credit/debit cards, contactless payments, mobile wallets, and more.
- Secure Processing: PCI-compliant systems ensure that all transactions are secure and encrypted.

Point of Sale (POS) System
- User-Friendly Interface: Intuitive design for quick and efficient checkout processes.
- Integrated Hardware: Compatibility with various devices, including tablets and traditional POS setups.
- Real-Time Data: Access sales data and reports instantly to make informed decisions.

Inventory Management
- Stock Tracking: Monitor inventory levels in real-time across multiple locations.
- Automatic Reordering: Set thresholds for low stock alerts and automate purchase orders.
- Product Management: Manage product variants, bundles, and detailed descriptions.

Employee Management
- Scheduling Tools: Create and manage staff schedules with ease.
- Time Tracking: Monitor employee hours with built-in time clocks.
- Performance Metrics: Track sales performance and set individual targets.

Online Ordering
- E-Commerce Integration: Set up an online store that syncs with your physical inventory.
- Customizable Menus/Product Listings: Tailor your offerings with images, descriptions, and pricing.
- Order Management: Receive and process orders for delivery or pickup seamlessly.

Gift Card and Loyalty Program
- Gift Cards: Offer digital or physical gift cards to attract new customers.
- Loyalty Rewards: Implement a points-based system to reward repeat business
.- Customer Engagement: Send personalized offers and promotions to loyalty members.

Credit Card Fee Passing
- Surcharge Options: Legally pass credit card processing fees to customers at the point of sale.
- Transparent Pricing: Clearly display any additional fees to comply with regulations.
- Cost Savings: Reduce overhead by offsetting transaction fees.

Additional Features
- Appointment Scheduling: Allow customers to book services online.
- Mobile App Access: Manage your business on-the-go with our mobile applications.
- Third-Party Integrations: Connect with accounting software, analytics tools, and more via API or Zapier.

Absolutely! Setting up Viral Mark is straightforward and quick, usually taking less than an hour. Once you access the Knowledge Base area, our Fast Start Guide and step-by-step videos will guide you through integrating your leads into Viral Mark immediately. No technical team is needed, though one is available should you prefer a hands-off setup. Additionally, every new user receives a complimentary 1-on-1 New Member Fast Start Session. (valued at CAD$150).

No, there are no contracts to bind you. You are free to cancel your use of Viral Mark at any time. However, we are confident that once you experience the advantages of our comprehensive All-In-One platform, you’ll want to continue using it!

Micro transactions refer to the small costs that are usually pennies or fractions of pennies associated with using communication tools like SMS, Email, WhatsApp, or ViralMark's AI tools. These are charged based on usage to ensure fair costs for all users—you only pay for what you use. We secured excellent rates from major ISPs and Communication Vendors, which we then pass on to you.

In terms of SMS and Phone usage it is based on your location or which country's phone number your are using. As an example in Canada the fees are as follows: SMS $0.016 for sending per segment (160 character), Phone calls cost $0.028 for outbound and $0.017for inbound calls, Email cost $0.0019 per email. Please see our full description of all fees and inclusions regarding micro transaction here: Fees and Inclusion Disclaimer

Yes, earn rewards by referring others:
Commission: Earn up to 20% for each referral.
Marketing Materials: Access to promotional assets.
Dashboard Access: Track your referrals and earnings

We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied, contact us within 30 days from creating your account for a full refund.